Formulating a strategy involves asking the question, "What business shall we be in?", understanding the industry structure, finding your competitive advantage, and determining how you will compete.

Innovators, adopters and incumbents each need specialized strategies in order to navigate through an innovation.


Innovators The challenge for innovators is to grow a new industry.  Growing an industry involves establishing partnerships, seeding the market, encouraging partners and service providers to build on your platform.  This might include certification programs, developer programs and user programs.

In short, innovators need to become a de facto standard.

Adopters The challenge for adopters is to acquire adequate experience with an innovation without committing too heavily to a platform that fails to become the standard.  This can involve pilot programs and small experiments.
Incumbents The challenge for incumbents is to maintain their current market position, continue to provide service to their high end customers, and continue to be attentive to a threat from below.  Incumbents need to take the threat seriously enough to determine potential markets for the innovation, possibly in a small business unit.


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